Majestic Moments Rental Policy
1. By accepting rented items, customer agrees to all terms and conditions shown on this rental contract.
2. No warranties of merchant ability or fitness for particular purpose, or any warranties, expressed or implied.
3. This rental contract forms the sole agreement between the customer and “Majestic Moments”. The customer agrees to indemnify and hold Majestic Moments for any claims from customers use or misuse, including any third parties for loss, injury, and damage to persons or property arising out of the customer’s negligence or operation including legal costs incurred in defense of such claims.
4. Operators should read all warnings and instructions (safety instructions).
5. Customer acknowledges the possibility of injury and will provide adult supervision at all times.
6. While every chair cover is washed & pressed prior to shipping and we manually inspect each after the wash, sometimes a small defect or mark may get past the inspection process. This will not constitute as a Breach of Contract.
7. It is the customer’s responsibility to check the confirmation/agreement for accuracy concerning items rented and location of delivery is correct.
8. To reserve rental items and finalize this contract a 50% non refundable deposit is required, a valid credit card to be kept on file, and signed agreement. Final payment due 4 weeks prior to event along with final count required.
9. ***IMPORTANT*** Returns – Instructions are provided to you via email or phone. The customer is responsible for all shipping charges, they must be returned by 3:00pm EST Friday (or the following day if discussed) or late charges will be applied.
10. Customer assumes full responsibility for all rented items, including their safe and proper use, operation, maintenance, and return. Customer is responsible for all loss, damage or repair. All items have a replacement value of (7) seven times the rental value, plus applicable taxes, when not returned or in a condition that has permanently altered its proper use or appearance. Third parties (event planners, hosting facility, caterer, etc…) cannot be held responsible for payment or return of lost or damaged items.
11. Customer assumes full responsibility for all rental items that are missing, or been taken by a guest at a function by mistake, such as a centerpiece. Client must pay full sale cost for missing item(s), and full sales cost for each replacement(s).
12. We reserve the right and your signature is in agreement to charge the cost of lost or damaged items to the credit card you have placed on file with us. If items are found and returned in a useable condition, a credit will be issued according to the length of time they are missing from inventory.
13. Reservations must be cancelled a minimum of 21 days prior to the date of the function to avoid full charge of the contract. In no case is the 50% deposit refundable. Refunds, credits or charge backs are subject to a 4% transaction fee.
14. The Customer acknowledges that they are personally responsible for inspecting the rental items prior to their use on the event date and find them suitable for use before the event date. Notification of any defects must be made before the event date. The Customer acknowledges that there are no warranties on these items from minor defects, as there may be some minor defects on items from normal wear and tear, that are not readily apparent. These defects do not constitute a breach of contract.
15. The Customer agrees that either a faxed or mailed copy of this contract and the with the Customer’s signature can serve as a legal binding consent to the contract and its terms and conditions regarding the items specified on the customer’s Rental Contract. If a facsimile is sent in we also request an original copy to be sent in; however, both copies are not needed to bind the contract.
16. Attorney fees: Customer agrees to pay all reasonable attorney fees and court costs incurred with regards to enforcing this agreement.
17. We use special shipping containers and they must be used for the return shipment. A $50.00 charge will be as if for any reason the container is not returned.
2. No warranties of merchant ability or fitness for particular purpose, or any warranties, expressed or implied.
3. This rental contract forms the sole agreement between the customer and “Majestic Moments”. The customer agrees to indemnify and hold Majestic Moments for any claims from customers use or misuse, including any third parties for loss, injury, and damage to persons or property arising out of the customer’s negligence or operation including legal costs incurred in defense of such claims.
4. Operators should read all warnings and instructions (safety instructions).
5. Customer acknowledges the possibility of injury and will provide adult supervision at all times.
6. While every chair cover is washed & pressed prior to shipping and we manually inspect each after the wash, sometimes a small defect or mark may get past the inspection process. This will not constitute as a Breach of Contract.
7. It is the customer’s responsibility to check the confirmation/agreement for accuracy concerning items rented and location of delivery is correct.
8. To reserve rental items and finalize this contract a 50% non refundable deposit is required, a valid credit card to be kept on file, and signed agreement. Final payment due 4 weeks prior to event along with final count required.
9. ***IMPORTANT*** Returns – Instructions are provided to you via email or phone. The customer is responsible for all shipping charges, they must be returned by 3:00pm EST Friday (or the following day if discussed) or late charges will be applied.
10. Customer assumes full responsibility for all rented items, including their safe and proper use, operation, maintenance, and return. Customer is responsible for all loss, damage or repair. All items have a replacement value of (7) seven times the rental value, plus applicable taxes, when not returned or in a condition that has permanently altered its proper use or appearance. Third parties (event planners, hosting facility, caterer, etc…) cannot be held responsible for payment or return of lost or damaged items.
11. Customer assumes full responsibility for all rental items that are missing, or been taken by a guest at a function by mistake, such as a centerpiece. Client must pay full sale cost for missing item(s), and full sales cost for each replacement(s).
12. We reserve the right and your signature is in agreement to charge the cost of lost or damaged items to the credit card you have placed on file with us. If items are found and returned in a useable condition, a credit will be issued according to the length of time they are missing from inventory.
13. Reservations must be cancelled a minimum of 21 days prior to the date of the function to avoid full charge of the contract. In no case is the 50% deposit refundable. Refunds, credits or charge backs are subject to a 4% transaction fee.
14. The Customer acknowledges that they are personally responsible for inspecting the rental items prior to their use on the event date and find them suitable for use before the event date. Notification of any defects must be made before the event date. The Customer acknowledges that there are no warranties on these items from minor defects, as there may be some minor defects on items from normal wear and tear, that are not readily apparent. These defects do not constitute a breach of contract.
15. The Customer agrees that either a faxed or mailed copy of this contract and the with the Customer’s signature can serve as a legal binding consent to the contract and its terms and conditions regarding the items specified on the customer’s Rental Contract. If a facsimile is sent in we also request an original copy to be sent in; however, both copies are not needed to bind the contract.
16. Attorney fees: Customer agrees to pay all reasonable attorney fees and court costs incurred with regards to enforcing this agreement.
17. We use special shipping containers and they must be used for the return shipment. A $50.00 charge will be as if for any reason the container is not returned.
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| majestic_moments_rental_policy.doc |